At AMTER, we are committed to providing our students with a high-quality learning experience and strive to ensure their satisfaction with our English online course. If, for any reason, a student is not satisfied with the course, we offer a straightforward refund policy to guarantee their peace of mind. Please read the following refund policy carefully:

1. Eligibility for Refund:

  • A refund is applicable only to students who have purchased the AMTER English Online Course directly from our official website or authorized platforms.
  • The request for a refund must be made within 30 days from the date of purchase.

2. Grounds for Refund:

  • The student must provide a valid reason for their dissatisfaction with the course.
  • Valid reasons may include but are not limited to:
    • Dissatisfaction with course content or quality
    • Technical issues preventing access to course materials
    • Incompatibility with the student’s learning style or needs

3. Process for Requesting a Refund:

  • To request a refund, the student must contact our customer support team via email at [email address] or through our online contact form.
  • The refund request must include the student’s full name, email address, date of purchase, and reason for dissatisfaction with the course.
  • Our customer support team will review the refund request and may request additional information or clarification if necessary.

4. Refund Decision:

  • Once the refund request is received and reviewed, our team will make a decision regarding the eligibility for a refund.
  • If the refund request is approved, the refund will be processed within [number of days] days of the approval date.
  • Refunds will be issued to the original payment method used for the course purchase.

5. Exceptions:

  • Refunds will not be granted in the following circumstances:
    • If the refund request is made after the 30-day eligibility period has expired.
    • If the student has completed more than [percentage]% of the course content, as determined by our records.
    • If the student has violated our terms of service or engaged in improper conduct as outlined in our policies.

6. Contact Information:

  • For any inquiries or assistance regarding refunds, students can contact our customer support team via email at [email address] or through our online contact form.

7. Policy Updates:

  • AMTER reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

By enrolling in the AMTER English Online Course, students agree to abide by the terms and conditions outlined in this refund policy. We are dedicated to ensuring a positive learning experience for all our students and are committed to addressing any concerns or issues promptly and fairly.